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Course Descriptions

Standard courses Project Management Techniques | Advanced Project Management | Management Skills for Project Managers
Specialized courses Project Portfolio Management | Project Contract Management | The Project Management Office
In-Depth courses Quality Management | Scope Management | Risk Management | Building High Performance Teams

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Project Management Techniques

Course Summary

This course presents the best practices techniques used to manage projects. It covers all the stages of a project from initiation through planning, execution, and closeout. Participants in the course work in teams to develop a project plan for an actual live project.

The topics in this course may be changed to fit the requirements of the organization, but the following topics are recommended:

Course Topics

Click here for a detailed list of the topics in this course.

Course Outline

Following is the outline of this course:

 

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Advanced Project Management

Course Summary

This course builds on the lessons of the Project Management Techniques course. It is a combination of new material and a more in-depth look at some key topics. Participants in this course should have had an introductory course or project management experience.

The topics in this course may be changed to fit the requirements of the organization, but the following topics are recommended:

Course Topics

Click here for a detailed list of the topics in this course.

Course Outline

Following is the outline of this course:

 

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Management Skills for Project Managers

Course Summary

Project management is management. Project managers, like department managers, are responsible to direct people to achieve a set of objectives. So project managers not only need the specific skills in project management techniques, they also need the skills that managers everywhere have to have. This course deals with some of those skills.

The topics in this course may be changed to fit the requirements of the organization, but the following topics are recommended:

Course Topics

Click here for a detailed list of the topics in this course.

Course Outline

Following is the outline of this course:

 

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Project Portfolio Management

Course Summary

This course deals with managing a portfolio of projects.

While it is important for organizations to manage their projects using proven best practices in project management, it is becoming apparent that managing individual projects is not enough. Organizations need to:

All of this is the role of portfolio management, which can be further divided into project portfolio management (PPM) and application portfolio management (APM). PPM is concerned with initiating and executing projects, while APM is concerned with maintaining and enhancing existing applications.

Course Topics

Course Outline

Following is the outline of this course:

 

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Project Contract Management

Course Summary

This course is intended for organizations that are considering entering into contracts for IT services and equipment, either as customers or suppliers. It will deal with the entire process of IT contracts from the initial decision to enter into a contract for goods or services, through identifying the contractual and service options available, negotiating favorable terms and conditions, and managing the contract after it has been executed.

The course will also discuss the role of professionals including lawyers and acquisition specialists, and their role in limiting legal liability for both buyers and sellers.

Course Topics

Course Outline

Following are the topics to be covered in this course:

 

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The Project Management Office

Course Summary

As organizations adopt project management practices, they are starting to recognize that taking full advantage of project management procedures requires more than simply giving their employees a book or sending them to a class. Companies must be able to impose the discipline of project management as well as to set standards so that their project managers follow a consistent set of procedures instead of running projects according to their inclinations. Project management, to be effective and to deliver the value that it promises, must be organizational, not individual.

This course describes the functions of a Project Management Office, or PMO, and outlines the steps to define an appropriate level of project management control and to implement a PMO.

Course Topics

Course Outline

Following is the outline of this course:

 

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In Depth: Quality Management

Course Summary

Managing the quality of a project’s product is one of the key responsibilities of a project manager. But “quality” is a term that has a different meaning in business quality management than it does in general use. This course will review what quality means, how it can be applied to different types of projects, and how to manage projects so that quality is built in. The course will also touch on some of the more common quality standards, including ISO and Six Sigma and will review several quality measurement techniques.

Course Topics

Course Outline

Following are the topics to be covered in this course:

 

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In Depth: Scope Management

Course Summary

Arguably, the management of scope is the most important part of managing a project, not because scope changes are necessarily undesirable, but because they can proliferate, destroying schedules and budgets and endangering the project itself. The major problem with scope changes is that they are not properly managed. This course provides techniques for ensuring that the project scope is clearly defined and that it is controlled throughout the project.

Course Topics

Course Outline

Following is the outline of this course:

 

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In Depth: Risk Management

Course Summary

All projects have risks, and all risks are ultimately handled. Some disappear, some develop into problems that demand attention, and a few escalate into crises that destroy projects. The goal of risk management is to ensure that risks never fall into the third category.

This course describes the processes to identify, track, and manage risks

Course Topics

Course Outline

Following is the outline of this course:

 

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In Depth: Building High-Performance Teams

Course Summary

This course deals with all aspects of building high performance teams—teams that:

There is a large difference between a team and a bunch of people working on approximately the same thing—the reality for most projects. Some theorists have suggested that a team can outperform a bunch by a factor of four, but even if that is optimistic and the factor is only two, then a team can accomplish the same objective with half the number of people. Most organizations would agree that that is a desirable goal.

One concise definition of a team is “A team is a group of people who are committed to a common goal.” This course will examine commitment and the common goal.

Course Topics

Course Outline

Following is the outline of this course:

 

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